As an owner and managing director, I have very clear expectations of an external IT service provider:

• "Hands on mentality" with quick response times
• Fast, accurate and comprehensive ACTUAL analysis as the basis for a strategic and thus long-term solution for my company
• The cost/benefit ratio must be right (this also means no unnecessary technical "gimmicks").
• Extensive know-how that must go beyond the IT horizon

I have been working with Ing. Novotny from NOVOTNY consulting e.U. for many years. With his consulting approach and comprehensive interdisciplinary expertise, Mr. Novotny fulfils my and our requirements in an outstanding manner.

There are always problems and challenges in everyday IT life, and a clear analysis with proposed solutions and a strict implementation plan are essential for success.

Clear and honest communication (this also means regular exchange of information as well as status and final reports) and a "handshake quality" are a matter of course for Mr. Ing. Novotny in the cooperation.

I can highly recommend the work of Mr. Novotny and his company NOVOTNY consulting without reservation.

MMag. Dr. Johann Höbart 

(Business Owner, Managing Director, Consultant)

I had very specific tasks in some respects. Priority was given to 100% reliability of the solution and the greatest possible independence from external service providers.

During the consultation process, Mr. Novotny was able to respond very precisely and flexibly to my needs, even with small details. Through his targeted questions for concretisation, we were able to work out my requirements exactly in detail.

The implementation by Mr Novotny was accordingly carried out to my complete satisfaction. I have been working with this solution for years; only rarely are short check-ups necessary, which are mostly done by remote maintenance.

Yes, I am highly satisfied with the implementation and support provided by Mr. Novotny and am happy to recommend his work herewith.

Mag. Z. F.

(Consultant, Seminar leader, University lecturer)

1. Because for him, "that's not it" only applies in exceptional cases. With the help of his extensive background knowledge, he searches and tests until the desired results are functionally friendly.
2. His ability to communicate the necessary technical explanations in a way that is understandable even to IT laypersons.
3. His endeavours to find the optimal and most cost-effective solutions for our needs.
4. His patience to make even small (initially inconspicuous) optimisations and adjustments that then prove very useful in ongoing operation.
5. His vision to create holistic solutions, even for unusual technical tasks, which makes our work easier every day.
6. Last but not least: his careful training at the handover, which enables independent handling.